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Questions & answers

Gentle answers to the questions we are asked most

Ritual & energization

What does "ritually energized" mean?
After you order, rituals are performed for your Sri Meru and it is activated with mantras in real time for the person named at checkout. Only then is it packed and shipped to you.
Why do you ask for birth details and the problem being faced?
They allow the ritual to be performed for a specific person, and the mantras to be chosen according to what that person is facing.
I do not know my birth time. Can I still order?
Yes. Simply tick "Birth time not known." Your date and place of birth, together with what you share about your situation, are enough to proceed.
Can I order a yantra for someone else?
Of course. Enter their name and birth details in the ritual section at checkout. If you order more than one Sri Meru, you can give different details for each.
Is the Shree Yantra on Raw Pyrite energized too?
No. The Shree Yantra on Raw Pyrite is offered as sacred framed art, and energization is not included.

Orders & delivery

Where do you ship from, and where to?
We ship from India. Direct checkout with free standard shipping is available for India, the United States, the United Kingdom, Germany and Australia. For other countries, add your pieces to the bag and choose "Request My Order"; we will confirm shipping availability, final pricing and payment options before you pay.
Will I pay customs duties?
International orders may be subject to import duties, VAT, GST, customs clearance fees or other local taxes. Unless stated otherwise at checkout, these are the responsibility of the recipient.
How do I track my order?
After dispatch we send courier and tracking information where the shipping service supports it. You can also use the Track Your Order page with your order number and email.
How do I pay?
Place your order and we'll email you a secure payment link within 24 hours. Your order is confirmed once payment is received, and ritual preparation begins then.
How long will delivery take?
For the Sri Meru, please allow 10–15 days from payment, which includes the time needed to perform the rituals. For other pieces, the estimate is confirmed at checkout. Customs can add time for international orders.
Which currency are prices in?
Prices are shown in the currency of your delivery country: INR, USD, GBP, EUR or AUD. Every product has one fixed price number, so there is no currency conversion. For other countries, the final price and currency are confirmed in your delivery quote.
What if my order arrives damaged or incorrect?
Email connect@zarasilife.com within 7 days of delivery with your order number, photographs and details of the issue. Eligible claims are reviewed for a replacement, refund or other appropriate resolution.
Can I return a Sri Meru if I change my mind?
Each Sri Meru is personalised and prepared to order, so specific return restrictions may apply, subject to applicable consumer protection laws. Please see our Returns & Refunds policy.
How can I reach you?
Email connect@zarasilife.com anytime. We accept enquiries 24 hours a day, 7 days a week.

The yantra & its care

What is Ashtadhatu?
Ashtadhatu means "eight metals" and refers to traditional mixed-metal alloys used for devotional objects and sacred images. Compositions vary across traditions.
How should I care for my Sri Meru?
Wipe it with a soft, dry cloth, keep it away from moisture and harsh cleaners, and avoid immersing it in liquids. Our teaching "Caring for Sacred Objects" goes into more detail.
Will the yantra guarantee results?
No. Its associations with prosperity, harmony and protection come from living religious traditions. We share them with respect, never as guaranteed outcomes.
Do I need initiation to keep a Sri Meru?
Anyone may keep a Sri Meru and approach it with study, reflection and simple prayer. Formal Sri Vidya rituals and initiated mantras are traditionally learned from a qualified Guru.

Privacy

Who sees my birth details?
Only our team and the priest performing your ritual. We never sell your information or share it for advertising. Our Privacy Policy explains everything in full.

Still wondering about something? We would be glad to help.

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